Information Collection and Use

Information Collection

The Archer Tool Company, LLC is the sole owner of the information collected on www.theindustrialanalyst.com. Presently The Archer Tool Company, LLC collects information from our users to process orders, determine customer status, survey customer's interests, and distribute information about our company, products, and web site. We may also occasionally contact users and request information by e-mail to follow-up on ordering or support activities.

 

Ordering

Ordering information may be collected directly by us or by third party retailers. A user must provide contact information (such as name, email, and shipping address) and may also provide financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders and may be passed on to us. If we have trouble processing an order or providing technical support, the information is used to contact the user.

 

Mailing List

Visitors to our web site may opt-in to our regular postal mailing list by providing contact information and receive information on our company, products, promotions, and web site via US mail. Visitors can opt-out at anytime by notifying us via email. We do not engage in the marketing method of email "spamming" or maintain an email mailing list for marketing purposes. We do not share postal addresses with anybody except as noted below under Legal Disclaimer.

 

Email Policy

We only send emails to our visitors to confirm order status or answer technical or administrative correspondence as initiated by the visitor or customer. We do not spam visitors or customers. We do not share email addresses with anybody except as noted below under Legal Disclaimer.

 

Surveys

Visitors may participate in voluntary surveys posted on the website. Surveys may or may not require personal information such as mailing address or email address. We do not share mailing or email addresses with anybody except as noted below under Legal Disclaimer.

 

Information Use

The information we collect is used to process orders and contact customers if there is a problem with their order. We use information to contact customers when customer support is requested by the customer. We also use information to distribute company and product information to members of our postal mailing list.

 

Profiles

We do not generate customer profiles using any automated mechanisms or tracking devices.

 

Cookies

We may use cookies on our web site to help prevent unauthorized access to our software and music downloads, to administer an affiliate program that we belong to, or to manage our marketing campaigns. Third party retailers may use cookies in support of their ordering or affiliate systems on their web site(s). Third parties that provide us with advertising services may use cookies to track advertising performance. We encourage our users to be aware when they enter or leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

 

Affiliate Marketing Programs

The Archer Tool Company, LLC participates in affiliate marketing programs with other companies. These sites will track referrals from The Archer Tool Company, LLC and do employ "cookies" to efficiently monitor the effectiveness of their services. These third party cookies may be used when a user is viewing pages at this website. With affiliate marketing programs you should also be aware that affiliates (in this case, The Archer Tool Company, LLC) may receive a commission for any purchases you make on the sites to which they link. The Archer Tool Company, LLC is not responsible for the information practices of these sites or their partners. The collection, use, and disclosure of information by these sites and their partners are subject to their respective privacy policies, which may differ from The Archer Tool Company, LLC's policy. We encourage our users to read the privacy statements of these sites and their partners. This privacy statement applies solely to information collected by this Web site.

 

Third Party Advertising

We do not share customer personal information with Third Party advertisers. Third Party Advertisers may collect their own information and users should read their privacy statements. This privacy statement applies solely to information collected by this Web site.

 

Log Files

We do generate and maintain log files that track user activities for the sole purpose of improving our site and our customer's experience at our site. No personal information is collected or retained.

 

Communications from the Site

Orders

We send customers who have purchased our products a thank you notice with their custom registration numbers and codes via e-mail. Customers may also be contacted via US mail.

 

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user's wishes.

 

Mailing List

We send out information via US mail to members of our mailing list at our discretion.

 

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

 

Aggregate Information (non-personally identifiable)

We do not share aggregate information with other entities.

 

Third Party Advertisers

We do not share customer information with Third Party Advertisers.

 

These are the instances in which we will share users' personal information:

We DO NOT Share Personal Information with Third Parties except as noted under the paragraphs: Legal Disclaimer and Third Party Intermediaries.

 

Third Party Intermediaries

We use an outside shipping company to ship orders and third party retailers that sell our goods and services. We share with these entities the minimum amount of information required to process an order or ship a product. Usually, their privacy statements are available on their corporate web sites.

 

Service Providers

We do not partner with other third parties.

 

Business Transitions

In the event The Archer Tool Company, LLC goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will not be part of the assets transferred.

 

Links

This Web site contains links to other sites. Please be aware that we, The Archer Tool Company, LLC, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

 

Security

This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

 

If a registration/order form asks users to enter sensitive information (such as credit card number and/or social security number) and is on a secure connection, that information is encrypted and is protected with encryption software. While on a secure page, such as a retailer's order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'. Note: Some retailers offer both secure and non-secure on-line ordering connections. To get maximum protection, users should always choose secure ordering.

While encryption is used to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our office. Only personnel who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, all personnel are kept up-to-date on our security and privacy practices. Yearly as well as any time new policies are added, our personnel are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected.

 

If users have any questions about the security at our Web site, users can send an email to

 

 

 

Supplementation of Information

We neither collect nor use any supplemental information from third parties or other sources.

 

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

 

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us.

Copyright 2008

The Archer Tool Company, LLC

All Right Reserved

Privacy Statement

All web materials-text, images, graphics, music, and sound are protected by copyright laws.